Terms & Policies

CANCELLATION POLICY:

You must arrive on time and be prepared to participate.  If you are unable to attend a session or class, please provide at least 24 hours‘ notice; this shows respect to your therapist and other potential clients.  We understand that emergencies can occur; however, please note that if you cancel within 24 hours, you will be charged a fee to compensate your therapist for their valuable time.

There are no refunds for any previous work or late charges.

BEHAVIOR:

We have a beautiful Welcoming Room, so please be quiet upon entering our Sanctuary. If you find yourself in a classroom setting with other clients, please be respectful of their opinions and what they feel they need to share or express at the time.  We are all here to support and encourage each other as we grow and move through our healing processes.

FACILITIES:

Parking is limited, so please be mindful not to block the driveway entrance. Please be respectful of the interior and exterior of the business, as we strive to maintain a clean and well-maintained environment for all.

HEALING RESPONSE:

Sometimes, we can experience a healing response, which may include increased body pain, emotional swings, and occasionally flu-like symptoms, as well as other symptoms.  This is all a part of the body's healing process.  If you have any questions or concerns, please don't hesitate to contact us via text or email, and we will guide you through your healing process. And, drink lots of WATER!

Waiver of liability or personal injury:

I understand that the massage therapist does not diagnose illnesses, diseases, or any other physical or mental disorders. As such, the massage therapist does not prescribe medical treatment, pharmaceuticals, or perform any spinal adjustments.  It has been made clear to me that massage therapy is not a substitute for medical examinations and/or diagnosis. As massage therapy treatments can be contraindicated under certain medical conditions, I know that my massage therapist must be aware of any existing physical conditions. I have honestly stated all my known medical conditions and take it upon myself to keep the massage therapist updated on my physical health at all times.